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Upgrade your entertainment,
unleash the Smart Home
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Technical Specifications
- SELF HEALING INTELLIGENCE
- RELIABILITY
- NETWORK CONTROL
- LIVE REPORTING FOR SUPPORT
- ACTIONABLE MONITORING
- Based on a unique AI engine which analyses the network model and performances, Netgem Guru delivers ongoing improvement to the WiFi configuration including:
- channel optimisation
- reduction of interference
- client steering
- AP steering
- An improved behavioural model learns from a household usage and determines in advance the best setup at some point
- Specific steering at a certain time due to predicted location
- Specific channel configuration in anticipation of an increased network consumption
- Based on Netgem DMS extended knowledge and proven record of back-end reliability and scalability
- Hosted by Microsoft Azure
- Auto-scaling capability to answer to changing demands
- Data are measured continuously
- Edge computing controller aggregates data depending on its semantic before sending them to the back-end
- Round-robin storage to minimize the exponentiality of storage
- KPI are assessed on different levels
- Household
- Group of users
- Region / Country
- Entire operation
- Netgem Guru has a live mode with very little offset with real time, allowing an efficient interface for the helpdesk
- View directly the topology of a household:
- AP and backhaul status
- Clients connected with all the configuration
- Type of connection, quality, stability
- Stability of the topology
- Helpdesk can interfere directly with the household to nail down the source of an issue
- Alerts and warning are triggered automatically by Netgel Guru:
- Loss of an Access Point
- Underrated performances
- Significant change in the topology reporting
- Issue caused by a specific client device
- These alerts are pushed to the end user
- Visual feedback on devices (when devices permits)
- email, SMS
- Incoming call for high stake alert